Madi Diaz has hit out at Delta Airlines after “devastating” damage to her guitar of 20 years, asking: “How could this happen?”

The musician – who previously opened for Harry Styles and joined his backing band during his Love On Tour run in 2023 – took to her official X/Twitter account to share video clips of her destroyed 20-year-old Martin D-28 guitar.

Diaz – who will be serving as opening support for Kacey Musgraves on her ‘Deeper Well’ tour – wrote: “Starting tour w @KaceyMusgraves tmmrw and opened my guitar case to practice and found this. The damage is beyond. How could this happen. PLEASE REPOST. delta needs to know they can’t treat instruments like this.”

She continued in a separate tweet: “From my dorm room in college to stages with @Harry_Styles this guitar has been with me through ALL OF IT. @Delta I’m truly devastated by the treatment of my instrument. Insurmountable loss. Idk how to begin to replace something like this.

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“I bought the most heavy duty case I could find. My theory for 20 years was that our instruments are meant to travel to help tell our stories. Lesson learned? I’m not in the position to financially handle renting gear wherever I go-but I’m also not in the position to lose so much.”

Diaz concluded her tweets with one thanking her fans for “getting angry” with her over the situation and hopes to get some kind of resolution with the airline.

NME has reached out to Delta Airlines for a comment.

Fans came to the singer’s support with on tweeting: “It was even in a solid hard shell case. Damage like this is not accidental by any means.. you have to try to do that.”

Two-time Grammy Award nominee Jamie Floyd also responded to Diaz’s video tweeting: “@Delta it literally looks like someone did this on purpose to @madidiaz guitar…how does this happen? No respect or care for people’s belongings?? This is the way she makes her living..and someone smashed it in..on your watch. Please make this right.”

Musician Trevor McFedries also responded to the situation saying: “What in the hell. Through a hardcase?! I’m sorry Madi.”

In other news, Diaz will be on tour with Kacey Musgraves during the UK and European leg of her world tour. Visit here for tickets and check out the dates below.

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Kacey Musgraves 2024 ‘Deeper Well tour’ UK and European dates are: 

MAY
1 – Amsterdam, NL @ Paradiso +
3 – Brussels, BE@ Ancienne Belgique +
5 – Cologne, DE @ Carlswerk Victoria +
6 – Hamburg, DE @ DOCKS +
9 – Glasgow, UK @ 02 Academy Glasgow +
11 – Manchester, UK @ 02 Apollo Manchester +
13 – Wolverhampton, UK @ The Civic at The Halls +
14 – London, UK @ Roundhouse +



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