Amazon’s Diablo-like RPG, Misplaced Ark, had over 1.3 million folks enjoying it at launch. It’s cooled off since then, however there are nonetheless tens of 1000’s of people that go online each week to get pleasure from it. Or they’d, in the event that they hadn’t been banned for no motive.
Final week Amazon determined to do some house-keeping and kick off a wave of bans, ostensibly concentrating on bot accounts. A great deal of precise human beings had been caught up within the bans too, although, and making issues even worse was that for Steam gamers that counted as a ban on their Steam accounts as effectively, which is a severe blemish on their general document.
Amazon had been rapidly notified of this, and over the weekend had been “actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed”. For Steam gamers specifically, sweating the implications of getting a ban recorded on their account, Amazon say the reversal is not going to simply “take away your recreation ban” but additionally “any marks in your Steam account”.
The corporate issued this assertion over the weekend:
Greetings Heroes of Arkesia,
Following a current wave of bot bans, we’ve seen a rise in ban appeals from gamers who’ve been incorrectly impacted by these bans.
Now we have decided the error that triggered these false bans, and are actively engaged on reversing them for all affected gamers no matter whether or not a help ticket has been filed. It will take away your recreation ban and any marks in your Steam account. We’ll let gamers know when this work has been accomplished. Within the meantime, you’re nonetheless welcome to submit a Ban Attraction ticket to Buyer Assist in order that the staff can extra rapidly help with restoring your account and eradicating all penalties.
Thanks to your stories and endurance as we work to make this proper with affected gamers.
And adopted it up yesterday with a discover saying all bans ought to now have been reversed. The bans come within the wake of efforts by builders to repair sure areas of the sport that had been being swamped by bots, significantly the market and public sale home.