Bali’s Airport Officials Encourage Tourists To Use Electronic Customs Declaration To Avoid Crowds 

Celebrating the first anniversary of the electronic customs declaration (e-CD) implementation at I Gusti Ngurah Rai International Airport Bali, Ngurah Rai Customs and Excise hosted a coffee morning with key stakeholders on Wednesday, November 22, 2023.

The event, held in the Customs Office’s 3rd-floor hall, saw the participation of representatives from the Regional Offices of DJBC Bali, NTB, NTT, Denpasar Customs, the Bali Region IV Airport Authority, the Airline Operators Committee, various airline companies, and travel tour operators in the Bali region.

During the event, a comprehensive report detailing the year-long performance of national e-CD submissions by airline passengers at I Gusti Ngurah Rai Airport was presented. In recognition of their achievements, Ngurah Rai Customs and Excise honored several airlines with awards in three distinct categories.

Garuda Indonesia, Jetstar Airways, and Singapore Airlines were recognized in the “Top 50 percent up filling e-CD from the origin country” category.

Korean Air, SCOOT Pte Ltd, and PT Garuda Indonesia received accolades in the “Top Growing e-CD from the origin country” category.

Susila Brata, Head of the Regional Office of DJBC Bali expressed his gratitude to all parties who have contributed, both directly and indirectly, to the e-CD’s successful implementation. He voiced his hope for the program’s continued smooth operation and encouraged collaborative efforts to overcome challenges and meet the targets set by the Head Office. This collaboration aims to facilitate users of overseas travel services.

Mira Puspita Dewi, the Head of Ngurah Rai Customs and Excise Office, also extended her appreciation to the airline representatives for their ongoing cooperation. She emphasized that this ceremony was a crucial part of public service reform, aimed at ensuring efficient passenger and goods movement at the airport’s Arrival Terminal. “The National ECD service for passengers is integral to the Ministry of Finance’s Quickwin program for accelerated financial institutional transformation, which remains a priority for us to optimize,” Mira Puspita stated. She acknowledged that while the adoption of e-CDs has been positive, there are challenges, and she urged airlines to inform prospective passengers about completing e-CDs before flying to I Gusti Ngurah Rai Airport.

How To Use Electronic Customs Declaration

Using the Electronic Customs Declaration (e-CD) system at I Gusti Ngurah Rai International Airport in Bali is a straightforward process designed to make your entry into Indonesia smoother and more efficient.

1. Before Departure:
   • Access the e-CD system online through the official website of Ngurah Rai Customs and Excise, or through the mobile application if available.
   • You may need to register or create an account if it’s your first time using the service.
2. Filling Out the Declaration Form:
   • Complete the electronic customs declaration form by entering details such as your personal information, flight details, and items you are bringing into the country that need to be declared.
   • Be sure to declare any goods exceeding the allowed customs limits or restricted/prohibited items.
3. Review and Submit:
   • Carefully review all the information you have entered for accuracy.
   • Submit the form. You will receive a confirmation receipt or code, which you should save, either as a printout or on your mobile device.
4. Upon Arrival at Bali Airport:
   • Head to the customs area and look for lanes designated for e-CD users.
   • Present your passport and the confirmation receipt or code to the customs officer.
   • The officer may ask to verify the items declared or ask additional questions.
5. Inspection (If Required):
   • If your items need to be inspected, follow the instructions provided by the customs officials.
   • Pay any applicable customs duties or taxes for items that exceed the duty-free allowance.
6. Final Steps:
   • Once cleared by customs, you can proceed to the arrival area and continue with your journey in Bali.
7. In Case of Issues:
   • If you face any difficulties or have questions, seek assistance from the customs helpdesk at the airport.